Customer Update - 26 March 21

KAL are delighted to be able to confirm our reopening for the third and, hopefully, the final time.

We appreciate the last 12 months have been very challenging for us all and we would like to thank all our loyal customers for their continued support. Staying healthy, both in mind and body, has never been more important and KAL is committed to providing COVID-19 - secure facilities to allow our customers to be active in a safe environment.

All KAL facilities will reopen from Monday 12th April (subject to final Government approval) except for:

  • Deighton Sports Arena
  • Batley Baths & Recreation Centre
  • General Swimming at Holmfirth Pool and Fitness Centre – which will open from Monday 19th April (bookings will be available by noon on 12th April). The gym and KAL KLUB swimming lessons will re-open from 12th April.

KAL are currently working on plans to be able to open Deighton Sports Arena and Batley Baths & Recreation Centre in May. However, this is subject to change and we will keep customers updated, as necessary.

Bookings for the gym and pool will go live by noon on 6th April, online and via the app

As per Government restrictions we will recommence our group exercise class timetable from 17th May 2021  and bookings will be live by noon on 10th May. This may be subject to change should the Government amend their timetable for reducing restrictions.

Contacting KAL

Our Customer Service Team will continue to operate via email only until further notice.  If you have any queries, please email KAL at contact.centre@kal.org.uk. Due to the volume of emails, we are currently receiving please do not email KAL several times. We appreciate your patience and will respond to all emails as quickly as we can.

 

KAL will keep customers updated as soon as we have any further information regarding reopening. Please visit our website or follow KAL on social media for the latest updates.

 

To help support the physical and mental wellbeing of our customers, KAL will continue to offer and develop YourKAL, our live streaming and on demand service via the KAL app.  KAL would like to encourage our customers to please make use of this service, which provides a range of fitness classes, home workouts and wellbeing tools for customers and their families to enjoy. 

Thank you again for your fantastic support and co-operation at this hugely challenging time.  We look forward to welcoming you back as soon as we can.

Stay healthy; stay safe.

KAL Team

Kirklees Active Leisure is a charitable trust limited by guarantee.
Registered Office: Stadium Business & Leisure Complex, Stadium Way, Huddersfield, HD1 6PG.
Charity No. 1091226, Company No. 4331165